Select Gift

Free shipping
Money back guarantee
funderm logo funderm logo
  • Shop all
    • Proven skin programs
      • Beautiful & vital skin
      • Pimples & blemishes
      • Unified & balanced skin
      • Detoxifying & purifying
    • Best sellers
    • All products
  • “in&out” solution
  • Real results
  • Key ingredients
  • About us
Login Register

Lost password ?

0 0
0 Shopping Cart

No products in the cart.

Return To Shop
Shopping cart (0)
Subtotal: HK$0

Checkout

VIEW CART CHECKOUT
Free shipping
Money back guarantee
  • Shop all
    • Proven skin programs
      • Beautiful & vital skin
      • Pimples & blemishes
      • Unified & balanced skin
      • Detoxifying & purifying
    • All products
    • Best sellers
  • “in&out” solution
  • Real results
  • Key ingredients
  • About us
  • FAQ
Facebook Twitter Instagram Youtube Linkedin
0 0
0 Shopping Cart

No products in the cart.

Return To Shop
Shopping cart (0)
Subtotal: HK$0

Checkout

VIEW CART CHECKOUT
Home FAQ

Frequently asked questions

  • SKIN CARE
  • FOOD SUPPLEMENT
  • SHIPPING, EXCHANGES & RETURNS
  • ORDERS
  • PAYMENT & BILLING
  • GENERAL

SKIN CARE

What skin types are your products suitable for?

Our products are suitable for oily to combination skin. We offer 4 different programs for different skin needs:

  1. Beautiful & vital
  2. Pimples & Blemishes
  3. Detoxifying & Purifying
  4. Unified and Balanced

How can I find the right products for my skin type?

Our products are suitable for oily to combination skin. Recommended for those with problematic skin that suffer from pimples/blemishes that wish to have beautiful skin or for those that wish to keep their skin looking bomb

Does my product have an expiry date?

Yes, 12 months after opening

Do you test on animals?

No, our products are cruelty free

How is your product different from other beauty brands?

We believe in treating skin “in&out”. Our nutri-cosmetic supplements are specially formulated with a prebiotic & probiotic complex that that feeds your skin vitamins from the inside, while our topical solutions are there to strengthen its natural barrier.
When blended with additional essential vitamins and minerals, the result is a cutting-edge formula that clears pimples and blemishes, soothes irritated skin and restores its delicate microflora, leaving your skin more beautiful and vital than ever.

What are the guidelines for the proper usage of my product?

Every product has its recommended usage. All info can be found in the product section on our site.

What are my product's formulations?

Every product has its unique formula. All info can be found in the product section on our site

How should I store my product?

Products should be stored in a cool, dry place away from sunlight. LAVI DAVI food supplement should be stored in a cool, dry place away from sunlight at a temperature of 18-25 c

Can I use the products while pregnant?

There are no limitations on skin care products. As for LAVI DAVI Gummies, as they are a food supplement, we recommend you consult your doctor if you are: pregnant, nursing, taking any medication, planning a procedure or have any medical conditions

Do your products use natural ingredients?

Yes, our products contain natural ingredients. LAVI DAVI Gummies are 98% natural

Where can I find your nearest retail store?

We currently have an online store only. You can enjoy free worldwide shipment.

How are my items packed?

Our packaging is top notch, including cartons. We also add a thermal bag for our LAVI DAVI Gummies.

Do you ever change your product formulations?

Our formulations are innovative and active. If, in the future, we will change our formulations we promise to update you.

Are LAVI DAVI Gummies gluten free?

Yes

What are pre/probiotics?

Our skin is home to trillions of bacteria , both good and bad , which form a layer over your skin called “Microflora” and “Microbiota”. These “things” work together to guard your skin from any unwanted imperfections; think of them like your skin’s soldiers. What we’ve done is mix the two best ingredients in the market, Probiotics & Prebiotics to bring a unique solution that’s unlike any other. Individually, they work great but together with more active ingredients they form a cutting-edge formula that clears pimples, blemishes, soothes irritated skin and restores its delicate microflora, leaving your skin beautiful

Are prebiotics good for your skin?

Yes, of course! We have based our entire line on prebiotics for beautiful skin.

What do prebiotics and probiotics do for your skin?

Treat inflammation & pimples, unclog pores and balance skin microbiota:

Prebiotics and Probiotics help improve our skin’s surface protection thereby keeping out harmful effects and keeping our skin healthier and stronger. With regards to acne they play a therapeutic and  preventive role.

Taking oral supplements are especially recommended. When taken orally Prebiotics and Probiotics can decrease system-wide inflammation that plays a role in everything from arthritis to acne, rosacea, and eczema.

FOOD SUPPLEMENT

How often should I take my supplement?

Twice a day, morning & evening

Are there any side effects?

No. For our LAVI DAVI Gummies we recommend you consult your doctor if you are: pregnant, nursing, taking any medication, planning a procedure or have any medical issues

What does my food supplement do?

Your LAVI DAVI Gummies are a 6-in-1 treatment for beautiful, vital skin. They will:

  1. Boost skin hydration
  2. Treat inflammation & pimples
  3. Unify skin tone
  4. Balance skins’ microbiota
  5. Improve elasticity
  6. Reduces fine lines

Is it safe to take while pregnant?

Please consult your doctor before use

Can men take the food supplement too?

Yes, we recommend it!

How should I store my food supplement?

Store LAVI DAVI Gummies in a cool, dry place away from sunlight at a temperature of 18-25°C

Can I use Funderm products if I am prone to breakouts and acne?

Funderm was created with problematic skin in mind. We have a proven skin program dedicated to kicking pimples & blemishes off that face of yours.

SHIPPING, EXCHANGES & RETURNS

Will I be charged duty fees?

Yes

What are your available shipping methods and rates?

You can enjoy free worldwide shipping

How can I edit my shipping address?

cs@funderm.com.hk

Do you ship internationally?

Yes, and you can also enjoy free worldwide shipping

How long will it take for my order to arrive?

3 working days

How long does it take to process a return or exchange?

10-12 days Working days

What's your return policy?

We offer a moneyback guarantee. If, for whatever reason, you are unhappy with your Funderm product Contact us at cs@funderm.com.hk, you will receive a return number within 12 hours. With the number you are to send back the item and you will be refunded for the shipment once it arrives at our offices.

How do I place a return or exchange my product/s?

If you have received damaged products or if you have any questions please contact our customer service at cs@funderm.com.hk

ORDERS

How can I track my order?

Each order that we deliver has a tracking number, this tracking number will show up on the email notification you will receive from us. You can also check here

I did not receive a shipping order or confirmation. What should I do?

Please contact us at cs@funderm.com.hk and we will make sure to resend the email with confirmation within 24 hours.

How do I return my order?

Contact us at cs@funderm.com.hk, you will receive a return number within 12 hours. With the number you are to send back the item and you will be refunded for the shipment once it arrives at our offices.

How can I check the status of my order?

You will receive a notification whenever the status of your order is updated.

Is it possible to use more than one coupon at a time?

No, just one coupon for each purchase.

PAYMENT & BILLING

Which payment methods are accepted?

We accept Paypal and credit cards (Visa, Mastercard, and American Express debit & credit cards)

GENERAL

What does being a club member offer me?

A £10 discount on your first purchase

Do you offer product samples?

Yes, we offer samples with every purchase

Do you have a newsletter I can sign up for?

Yes , here at bottom of the website.

What should I do if I received the wrong item?

cs@funderm.com.hk

Do you have any marketing promotions for your products?

Yes, they may change over time.
Just sign up to our newsletter and we will keep you in the loop!

@FUNDERM_OFFICIAL

Are you not part of our club yet? Join now and get HK$100 off!

Facebook Instagram Youtube
  • Shop now
  • FAQ
  • Terms
  • Privacy policy
  • Return policy
  • Track order
  • Contact us
  • About us

© 2020, Funderm

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in settings.

Funderm
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.